Shipping policy
Last updated: May 2026
Processing Time
- Ready-made items: Dispatched within 2–5 business days
- Made-to-order items: Please allow 4–6 weeks for production before dispatch
You will receive a confirmation email once your order has been shipped.
Shipping Rates & Delivery Times
- United Kingdom — Standard: 3–5 business days
- United Kingdom — Express: 1–2 business days
- European Union — Standard International: 7–14 business days
- International — Standard International: 10–21 business days
Tracking All orders are sent with tracking. You will receive a tracking number via email once dispatched.
Customs & Duties International customers are responsible for any customs duties or import taxes applicable in their country.
Lost or Delayed Orders If your order hasn't arrived within the estimated timeframe, please contact us at glamandgotanavraj@gmail.com and we will investigate promptly.
Local Collection Local collection from our studio is available by appointment. Please contact us to arrange.